African American couple in kitchen in front of a laptop going over their bills-- the man has his hands over his head in devastation

Asking for Help Is Strength – Why the PECO Relief Fund Matters

It is a scene many families know too well: the energy bill arrives, and the numbers make your stomach drop. Between rent, groceries, transportation, and other expenses, there is just not enough left. The balance grows, the stress builds, and the silence around the issue makes it worse.

Struggling with bills is an emotional struggle. People often carry shame, as if falling behind on utilities means they have failed. But the truth is, thousands of hardworking families are in the same position, especially during times of rising costs and unpredictable incomes.

That is why the PECO Customer Relief Fund exists. It provides a one-time $500 credit for eligible customers’ heating and cooling bills. The program is designed to relieve some of the financial pressure and help families breathe easier. And unlike payday loans or quick fixes, this support does not dig families deeper into debt, it gives them a chance to catch up and reset.

Eligibility is simple: you must be a PECO customer, your past-due balance must be under $2,000, and your household income must fall within certain guidelines. For many, that means help is within reach, but only if they take the step to apply.

Asking for help is not a sign of weakness but strength. It is the courage to say, “I deserve stability for myself and my family.” The PECO Relief Fund is proof that resources exist for those who need them, and that no one should have to carry the weight of overdue bills alone.

Families who qualify can reach out to CWF directly at benefits@cwfphilly.org or call 215-454-6483 for guidance through the process.

Because everyone deserves the lights to stay on, the heat to run, and the peace of knowing their family is cared for.

Visit Campaign for Working Families at www.cwfphilly.org.

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